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Terms & Conditions

Terms & Conditions

Chemsave Pty Ltd (Chemsave). All information supplied has no warranty whatsoever. Information and statements are not intended to be used to diagnose, treat, cure, or prevent any disease. No warranty is made that any information on or linked to this website is complete and/or accurate. All information contained on the website, including information relating to medical and health conditions, products and treatments, is for informational purposes only. It is often presented in summary or aggregate form.

Professional advice is required for each illness, disease, infection, injury or other medical condition and for dosages of products supplied via this website. This information is not to be taken as any sort of medical advice whatsoever. You take full and total responsibility for what you do with this information, and any resulting outcomes from your actions.
The information contained in this website is not intended nor is it implied to be a substitute for professional medical advice or any information contained on or in any product packaging or labels. Always seek the advice of your Pharmacist, General Practitioner, other medical practitioner or qualified health provider when starting any new medical treatment, continuing with medical treatment or with any questions you may have regarding yours or any other party's medical condition. Nothing contained in the service is intended to be or should be taken for medical diagnosis or treatment.

Product images displayed are for representation purpose only. Actual product may differ from images shown.

Disclaimer & Limitation of Liability

Except as expressly stated herein, we make no representations or warranties, either express or implied, of any kind with respect to products sold on the website. Except as expressly stated herein, Chemsave expressly disclaims all warranties, expressed or implied, of any kind with respect to products sold on this website, including but not limited to merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Chemsavearising from any product sold on the Website shall be the price of the product ordered. In no event,shall Chemsave, its directors, officers, employees, and representatives be liable for special, indirect, consequential or punitive damages related to any product sold.

Disclaimer for Use of Website

You expressly agree that use of the website is at your sole risk. In no event, will Chemsaveor Chemsave Pty Ltd, its directors, officers, employees and representatives, third-party content providers or the like warrant that the website will be uninterrupted or error-free. In addition,we, do not make any warranty as to the results that may be obtained from the use of the website, or use of the information, content, service, or products provided through the website.
Further, we explicitly disclaim any responsibility for the accuracy, content, or availability of information found on websites that link to or from the website from third parties. We cannot be held responsible for the accuracy, copyright compliance, legality, or decency of material contained in third-party websites, and you hereby irrevocably waive any claim against us with respect to such websites.
Under no circumstances shall we or any other party involved in creating, producing, or distributing the website be liable for any direct, indirect, incidental, special, or consequential damages for loss of profits, good will, use, data or other intangible losses (even if we have been advised of the possibility of such damages) that result from

  1. the use of or inability to use the website,
  2. the cost of procurement of substitute goods and services resulting from any data, information or services purchased or obtained or messages received or transactions entered into through or from the website,
  3. unauthorised access to or alteration of your registration information, transmissions or data,
  4. statements or conduct of any third party on the website,
  5. negligent or wilful acts of Chemsave, its directors, officers, employees and representatives or
  6. any other matter relating to the website.

You agree to indemnify and hold Chemsave, and our related bodies, corporate, directors, officers, employees and representatives harmless from any claim or demand, including reasonable legal fees, made by any you or any third party due to or arising out of the content you submit, post to or transmit through the website, your use of the website, your connection to the website, your violation of the Terms of Use, or your violation of any rights of another.

Order acceptance policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Chemsavereserves the right at any time after receipt of your order to accept or decline your order for any reason. Chemsavereserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.

Payment methods

Credit Cards; There is no surcharge for using Visa, Mastercard, American Express, PayPal, Union Pay,AliPay or Direct Debit (where any of these are available for use at checkout). Please be sure to provide your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be billed as soon as your order is placed. This is done to protect the security of your credit card details, as we do not store your card details at any point. If we cannot fulfil your order or some items cannot be shipped, we will refund the difference back to your credit card (or other payment method). These refunds may take several business days to appear on your statement.

Your account obligations

In consideration of your use of the website, you agree to:

  • Being 16 years of age or over
  • Provide true, accurate, current and complete information about yourself as prompted by the registration form (the "Registration Information") and
  • Maintain and promptly update the Registration Information to keep it true, accurate, current and complete.

If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your registration and refuse all current and future use of the website.
You are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security. Chemsaveconsiders this Registration Information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our website and services to you, to administer our website, and to notify you of products or special offers that may be of interest to you.

Your conduct

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the website, use of the website, or access to the website. You agree not to access the website by any means other than through the interface that is provided by us for use in accessing the website.

Our rights

Chemsavemay elect to electronically monitor areas of the website and may disclose any content, records, or electronic communication of any kind

  1. to satisfy any law, regulation, or government request;
  2. if such disclosure is necessary or appropriate to operate the Website; or
  3. to protect our rights or property or the rights of the users, our directors, employees, representatives, sponsors, third party providers or licensors.

We are not responsible for screening, policing, editing, or monitoring such Content.
Chemsavemay terminate your access, or suspend your access to all or part of the website, without notice, for any reason, including for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us.

Typographical errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Chemsaveshall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Chemsaveshall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled by Chemsave, we shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Applicable law

As far as legally possible this Agreement, its terms and conditions and the use of this Website shall be governed by the laws in existence from time to time in Australia. Any claim relating to the website, the services provided through the website or the Content shall be governed by the internal laws of the state of New South Wales and you agree to submit to having the matter dealt with in a court in Sydney in the state of New South Wales, Australia.


These terms are effective even if this Agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Website with or without notice. You agree that any termination of your access to the website may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the Website. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the website.

General information

These Terms of Use constitute the entire Agreement between Chemsaveand you and govern the use of the website. You may also be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. Our failure to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect.

Security and privacy

Users acknowledge that their access to the website may be monitored and tracked by Chemsaveusing cookies and/or retailer ids. Chemsavedoes not sell, rent or give away user information (including phone numbers and e-mail addresses). This information is highly respected and is only used to assist Chemsavein providing you with valued services. Any information provided by users or their browsers (including cookies) will be for the use of Chemsave, the operator of this website. Chemsavewill not disclose personal information about users or their browsing habits to any other third party, unless users give Chemsaveexpress permission to do so, or unless required to do so by law. Chemsavemay disclose aggregated information about users in general and statistics related to this website to others, but in doing so, will not disclose information about any individual. Notwithstanding the above, users acknowledge that transmissions to and from this website may be monitored, intercepted or modified by other parties.

Linking and framing

Links to external websites from this website are provided for convenience only and Chemsavedoes not endorse or make any warranty with respect to such external websites.

Website availability

Chemsavedoes not warrant that the website will be available at any time. Users acknowledge that the website may be unavailable for several reasons, including due to matters beyond our control, and shall not hold Chemsaveaccountable in respect of any claims arising there from. Chemsavedoes not warrant that users’ access to the website will meet any performance criteria.

Item availability & catalogues

Not all items displayed on our website may be available at the time of purchase.

Limited purchase quantities

Chemsavereserves the right to monitor and limit the purchase amounts of products at its sole discretion. Chemsavereserves the right to restrict sales to a non-commercial level at its sole discretion. In such cases Chemsavewill reduce product(s) to what Chemsaveconsiders a non-commercial quantity. Any commercial size quantities should be request by email to:

Updates to Privacy Policy

We may amend our Privacy Policy at any time and from time to time. If we do so, we will post the amended Privacy Policy on our website so that you will always be aware of how we manage your personal information.


We utilise the internationally recognised Secure Server certificate (SSL) technology to ensure customers' security.All credit card numbers are housed within a secure environment. We never record a copy of your credit card details.

Promotional Discounts

To qualify for a Chemsavepromotional discount the promotional code needs to be entered at the time of checkout for the offer to be redeemed. Only valid promotional codes can be redeemed and cannot be used in conjunction with any other offer. Total transaction value is in a single purchase, and total excludes nappies, baby formula and other small-margin items (which may vary from time to time). Chemsavereserves the right to amend or change promotional offers at any time.


This website is owned and operated by Chemsave Pty Ltd(Chemsave). Unless otherwise specified, all material appearing on this website, including the text, website design, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively "Content") as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws. Copyright Chemsave, all rights reserved.
Any audio and video clips that may appear on the website are the sole property of Chemsaveor their respective content providers. All software used on the website is the sole property of Chemsaveor those supplying the software. You acknowledge that the website contains content, audio and video clips and software that are protected by copyrights, trademarks, or other intellectual property rights, and that these rights are valid and maybe protected in all forms, media and technologies which exist now or are developed in the future.
You may use the content of this website only for the purpose of shopping on this website or placing an order on this website and for no other purpose. No materials from this website may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from Chemsave. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this website may violate copyright, trade mark and other applicable laws and could result in criminal or civil penalties.